Terms of service
Welcome to pongshop.in. By continuing to browse or use this website, you agree to follow and be bound by the Terms & Conditions listed here, along with our Privacy Policy. These terms govern your relationship with Pongshop while using this website.
The terms “Pongshop”, “pongshop.in”, “we”, or “us” refer to the owner of this website, registered in Kolkata, West Bengal.
“You” refers to anyone visiting or using our website.
Please read these Terms & Conditions carefully. By using any part of the website or purchasing from us, you accept these terms. If you do not agree, please refrain from using the website.
We may update these terms from time to time by posting changes on this page, so please check back whenever needed.
Online Store Terms
• By agreeing to these terms, you confirm that you are at least the age of majority in your state/region, or are using the site with the consent of a parent/guardian.
• You may not use our products or services for any illegal or unauthorized purpose.
• We reserve the right, to the fullest extent permitted by law, to refuse service to anyone at any time.
• Your non–credit card content may be transferred unencrypted across networks for technical reasons. Credit card details are always encrypted during transfer.
• You agree not to reproduce, duplicate, copy, sell, or exploit any part of our service without written permission from us.
• Some information on the site may be historical and is provided only for reference. We may modify content at any time.
Modifications & Pricing
• Some products or services may be available exclusively online in limited quantities.
• We try our best to display colours and product images accurately, but we cannot guarantee that your screen displays them perfectly.
• We may limit sales to certain individuals, regions, or jurisdictions if necessary.
• Product descriptions and prices may change without notice.
• We may discontinue products at any time.
Accuracy of Billing & Account Information
• We may refuse or limit any order placed with us, including restrictions on orders under the same account, credit card, or shipping/billing address.
• If we change or cancel an order, we may attempt to notify you via email, phone, or billing address.
• You agree to provide accurate, complete, and current purchase and account information and keep it updated.
Third-Party Links
• Some content, products, or services on pongshop.in may include third-party materials or links.
• We are not responsible for evaluating the content or accuracy of third-party sites and are not liable for any damages or issues arising from your use of them.
• Please review third-party policies before engaging with their websites or services.
Prohibited Uses
You agree not to use the website or its content for:
• Unlawful activities
• Violating regulations or laws
• Infringing intellectual property rights
• Harassment, abuse, discrimination, or harm
• Submitting false or misleading information
• Transmitting viruses or malicious code
• Collecting personal data of others
• Spamming, phishing, scraping, or crawling
• Obscene or immoral activities
• Interfering with website security
We reserve the right to terminate access for violating prohibited uses.
Purchases Made Through the Website
• To make a purchase, you must be 18+ and use a valid debit/credit card.
• When you place an order, you accept these Terms & Conditions.
• We are not obligated to supply a product until we have formally accepted your order.
• Order confirmations sent automatically are for information only and are not acceptance.
• We may refuse an order for any reason, including limited availability.
• If needed, we may offer an alternative product and request you to re-submit your order.
Delivery
• We aim to deliver products to the address provided in your order.
• We try our best to dispatch within the estimated timelines, but exact delivery dates cannot be guaranteed.
• If delays occur, we will make reasonable efforts to inform you, but we are not liable for resulting losses or delays.
• You may be required to sign for deliveries and should inspect products at that time.
• Standard packaging is included; special packaging may incur extra charges.
• Once delivered, responsibility for the product passes to you.
• Please handle packages carefully when opening, especially with sharp objects.